Tamsin Mann
I have to thank you for the most fabulous, beautiful tent last weekend from you for my big birthday. It was far more spectacular in the flesh than any of your pictures, and your staff could not have been more helpful, polite and professional - the whole Arabian Tent experience was everything I could have hoped for and more. Thank you so much for making my birthday weekend so wonderful.
Annabel
We just wanted to drop you a line and say how lovely your tent was for William and Lisa's wedding. Everyone found it beautiful; the linings, the chill out area and all the furniture really added to the wonderful atmosphere of the day. You and Jennie were very helpful and positive to deal with. It was fantastic to deal with a company whose attitude is to find a solution, not see a problem! Jez and his crew who came to put up and take down the tent were really amazing. Very helpful, professional and good humoured. We had every confidence that they would do a thorough job. Thank you for helping to make the day so memorable! With best wishes
Olivia
Thank you so much for all the hard work you and your team put into the wedding tents for us. They looked absolutely wonderful and were totally unique. The combination of the two different styles worked so well and everyone was really impressed by the look of it all. With love, Olivia
Liv
Dearest Katherine, thank you, thank you, thank you for contributing to the best day of my life. The whole experience of you and your company was wonderful from start to finish. On returning from our honeymoon, we read all the letters sent to Ma & Dad. Everyone mentioned the tent with words such as “magical” and “incredible” and “warm” and “atmospheric”. It was such a major factor in making Charlie and my wedding the amazing event that it was. I’m so grateful and would recommend you in an instant. Thank you again so much. Much love, Liv.
Walley Family
What can I say!!!! The tent provided by you for my daughter’s wedding reception was a PURE DELIGHT. The erectors were highly competent, friendly, courteous and at all times sensitive to the garden surroundings. On the day of the wedding all the guests were amazed by the tent, having seen nothing remotely like it before. I can truly say that it was spell binding and created just the right atmosphere that we were looking for – a casual relaxed reception in quality surroundings. Your product created pure magic nestled amongst the garden of hollyhocks and sweet peas. I feel I cannot express my delight adequately in words. Once again many thanks for having such an efficient and talented team and having a superb product to offer. Best wishes and thanks from the Walley family and their 155 guests.
Bobby
I just wanted to pen a few words to say a huge ‘Thank you’ for all your help and tireless organisation ahead of our wedding day. The marquee was a real hit – all the guests commented on how beautiful it was and it’s originality made our day all the more special. I don’t underestimate how much work it all is, and your tireless patience with all my questions didnt go unnoticed. Please also pass on our thanks to the team who set it up and took it down as well. Many thanks, Bobby
Jacqui and Paul
Dear Katherine (and all the lads!), Just wanted to say a huge thank you for supplying our fabulous tents at our recent wedding. Katherine, you have been so incredibly helpful and the boys worked so hard, were polite, hard-working and, again, incredibly helpful and accommodating. Nothing at all was too much trouble, and the marquee looked amazing. We had the most wonderful wedding and your fantastic marquees gave it the real ‘wow’ factor. Good luck for the future and thanks again for a fantastic service and a job well done!
Rita and Mike
Dear Arabian Tents, A huge great thank you for all your help on the wedding of the Century! Your fabulous tent went down a storm and really stole the show. We have already had some people possibly interested for their childrens weddings! It really did look gorgeous and was enjoyed by everyone especially the flower girls who twirled tirelessly for three days inside! So many thanks and all the very best.
Karen and Rick
Just wanted to write and say THANK YOU! Your tents are FABULOUS! They made our day. I cannot express how wonderful they looked and how important they were in creating the wonderful, fantastic atmosphere that was our wedding. Youre created things of great beauty - brilliant! Also thank you so much for our beautiful Bridal Boudoir for our wedding night. It was so perfect and so spoiling. Thank you from the bottom of our hearts. Lots of love Karen and Rick.
Priti
Just wanted to let you know what a fantastic job your team and company did to put up the amazing Arabian tent and to take it away. The team were a great bunch and very friendly and efficient both times. We all loved the tent so much that we didn’t want to see it go!!
It was admired by everyone and thank you all again for such a wonderful, professional job from beginning to end. Heres to working with you again in the future.
Priti
Just wanted to let you know what a fantastic job your team and company did to put up the amazing Arabian tent and to take it away. The team were a great bunch and very friendly and efficient both times. We all loved the tent so much that we didn’t want to see it go!!
It was admired by everyone and thank you all again for such a wonderful, professional job from beginning to end. Heres to working with you again in the future.
Aysha Khalid
I take absolutely no pleasure in leaving this review, but my discontent at the lack of service irritated me so much that I have to leave a comment on working with them and specifically with Kathrine who apparently is the owner.
I rang them to for a small service for my birthday on the 21st August 2021. I spoke to Kathrine and due to my limited budget she gave me a deal for a service of hiring the equipment that I needed provided I set up the equipment myself. I fully appreciated the fraction of the price she agreed to charge me given it's COVID, and I really wanted to give my business to them. She refused to speak to me over the phone or whatsapp instead all communication was via email, which is really frustrating because it took us 3 weeks to reach and finalise the details of the deal. Circa less than a week before the event, Kathrine rang me to say she can't deliver on the deal she promised due to the fact something else had come up unless I was to cough up another £60 for delivery. Again I wasn't allowed to call/ text, and going back and forth on her moving back on her agreement had to be discussed over email. Her attitude was, you get what you get, there was no room for negotiation, no discussion and no integrity of upholding her commitment.
I agreed to adding the £60 change for delivery which shouldn't have been my problem as it was so close to my birthday, and in the final payment stages an agreement was reached that I would pay for the service or the deposit in cash to the driver when he delivered the equipment. I was not comfortable giving cash to someone due to COVID and to a woman who had jumped ship unapologetically on her commitment, I had no faith that without a paper trail if I could get my deposit back. Secondly, should she be doing cash for HMRC and tax reasons. I had no trust that she would give me my deposit back, after she lied on several occasions and the service was poorest of the poor, and she could have fabled a story of damaged equipment to keep the deposit money. She never addressed the fact that how would I get my cash deposit back. I was heart broken as that was the first time I had celebrated my birthday in 10 years and that at the very last min, I was played around by them.
