Brilliant setting for a wedding. Went like clockwork from start to finish thanks to great planning by their wedding team and the waiting and catering staff. The food deserves special praise. Considering over 100 people were catered for ,the standard was unbelievable . If I'd had the same meal in a restaurant when they were cooking it to order for, say, 2 people I would have been mightily impressed but to maintain that high standard for over 100 people is more than impressive. The ambience is delightful and the rooms beautifully decorated and presented. We couldn't have chosen a better venue. Congratulations and thanks to the staff - nothing was too much trouble and they worked their socks off.
Our whole experience of organising our 'exclusive use' wedding day at Charlton House has been absolutely A1. Our wedding coordinator Megan, was efficient, friendly, organised and knowledgeable making the process of coordinating such a momentous event relatively stress free and easy hence our wedding day was absolutely perfect. All of the staff were superb with a special mention to Julian for his expertise in all areas! Would highly recommend anyone to celebrate and have their wedding day here.
Our day went perfectly in every detail. Our wedding organiser Megan was amazing, nothing was too much trouble and she was always cheerful. On the day, our excellent master of ceremonies Julian had control of everything. The food was delicious, there was not one plate that wasn't empty. We had personal service from the chef James. All the staff have been friendly, helpful and polite on each time we have visited and the surroundings were beautiful. We stayed in the bridal suite and had the most comfortable bed ever with stacks of pillows. If we were getting married again, we would still choose Charlton House.
Charlton House was the venue for our wedding at the end of December. I cannot sum up their exceptional service and hospitality in one word - we really were made to feel incredibly special and every need was catered for and more. My wife stayed down the night before our wedding with some of her family, and I joined her with a large number of our family on the night of the wedding. Not one of our party had a negative word to say about the rooms - they are incredibly clean, well-stocked and the 24hr room service is a lovely addition. They are also full of character, which is a lovely change from the emotionless, sterile rooms that are often found in hotels. The superior deluxe rooms backing onto the spa are particularly nice, and the bridal suite is incredible. A dip in the roll-top bath at the end of a hectic day was the icing on the cake. The food during our day was exceptional - we enjoyed various lunches, a superb 3-course wedding breakfast and delicious canapés and evening snacks. Breakfast the next day was also particularly delicious, with a cold buffet with a huge choice as well as a lot of hot options from the menu. Again, not one of our party had anything but praise for the food. All of the staff could not do enough for you - as previously mentioned, our guests and us were made to feel incredibly special. This was spearheaded by Julian, who was the most attentive and altruistic maitre-d we could have asked for. After our lovely breakfast we spent our time in the spa, which is clean, relaxing and very luxurious. Overall, the staff, food, and rooms were incredible, and we were made to feel welcome and very much at home. We would like to thank everyone at Charlton House for making our special day so amazing, and we will definitely be returning for our anniversary!
Holly and Miles
We held our wedding reception here on 17th June 2017 and were blown away with the impeccable service provided. Megan was so helpful throughout the planning stages and on the day Julian was so helpful in organising everyone and hosting the event. The serving staff were faultless and the wedding breakfast was amazing, everyone was raving about the quality of the food! The venue is absolutely beautiful and we have so many amazing photos from the grounds and hotel which we are so happy with. The rooms were lovely, clean and comfortable. We would absolutely recommend this venue and hotel!
Adam and Emma
We had our wedding at Charlton House, I wouldn't normally write a review but having been to other weddings since ours I genuinely feel it was fantastically organised and ran. From the moment we first enquired to the time the day ended it was perfect and a day we will never forget.
We will always remember the day and what Charlton House did to make the day so special. All the staff could not have done more to make us feel at ease and as relaxed as possible on the day.
Special thanks to Megan who organised everything in the run up until the day and Julian who acted as the master of ceremony - both were absolutely great!
Andy and James
We had our wedding at Charlton House this weekend gone. It was AMAZING. The staff from the moment we booked were beyond kind, fabulous and just so helpful. On the weekend we had exclusive use of the property, It was magical. Megan the wedding co-ordinator was fantastic from the moment we decided to book. All our hundreds of questions, emails and telephone calls were always answered with kindness and calmness. ALL of our guests loved the hotel, the food and thought ALL the staff were amazing, from reception staff, house keeping, restaurant staff and of course Julian - everyone was AMAZING. It was beyond amazing and the staff made it that way from the start. We will never forget our day.
The guests loved the spa and rooms, I am sure you will be getting a lot of business from them soon. Before we decided on Charlton House we had visited and stayed over 4 times, it was always a special place and the high level of customer service was always consistent and we knew this was the place for us to begin our future together. Thank you does not seem enough. But THANK YOU from the bottom of our hearts.